Refund policy

RaineBird wants you to be 100% satisfied with your purchase.We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To start a return, you can contact us at rainebird@yahoo.com. 

You can always contact us for any return question at rainebird@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and  make a separate purchase for the new item.

Refunds
We will notify you once we’ve received your return.When approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.